How PENNEP Helped UL Solutions Strengthen Its Compliance Function with the Staffing Services

About the Client – UL Solutions

UL Solutions is a globally recognized name in the field of safety science. With a legacy of over 125 years, they help businesses find out the complexities of safety, compliance, sustainability, and performance in a constantly evolving regulatory environment. From product testing to digital compliance platforms UL Solutions is at the forefront of helping organizations meet industry standards and regulatory requirements.

But even industry giants face internal challenges—especially when it comes to finding the right people.

The Challenge – A Critical Talent Gap in Compliance Validation

UL Solutions was undergoing a significant scale-up in its compliance validation efforts across multiple technical teams. They needed an experienced Validation Engineer—not just someone with a strong resume, but a professional who deeply understood the intricacies of:

• 21 CFR Part 11
• EU Annex 11
• GAMP 5 and ICH guidelines
• GDPR and global data security regulations

The team required someone who could step in immediately, lead validation efforts, support audits, and ensure global standards were met across their systems and quality processes.

Internal resources were already stretched. The pressure was building with deadlines looming. The risk of delays or missteps in compliance wasn’t something they could afford.

That’s when PENNEP was called in.

Our Approach – Delivering the Right Talent, Fast

At PENNEP, we understand how critical staffing is for technical and regulated roles. It's not just about finding someone who can do the job—it’s about finding someone who has already done it, successfully and under pressure.

After an in-depth discussion with UL’s leadership, we identified a seasoned Validation Engineer with the ideal mix of technical skill and regulatory knowledge.

This professional brought with him:

• Strong experience with computer systems validation (CSV)

• A track record of leading regulatory audits with confidence

• Deep familiarity with quality systems, SOP development, and risk-based validation approaches

• Excellent collaboration skills to align cross-functional stakeholders

He wasn’t just a good fit—he was the solution UL had been searching for.

The Result – Impact That Speaks for Itself

From day one, he made a tangible difference. His ability to quickly assess UL’s environment, identify validation gaps, and implement best practices helped the team regain momentum. He was proactive, precise, and deeply committed to excellence.

Here’s how our staffing solution created real impact:

Accelerated Compliance Readiness

He ensured consistent and proper implementation of Software Development Life Cycle (SDLC) methods. He conducted thorough reviews of existing systems, led validation activities, and ensured compliance with all relevant regulatory frameworks—without slowing down business operations.

Smooth Internal & External Audits

Thanks to his preparedness and documentation strategies, UL experienced seamless audit readiness. He helped lead audit interactions and ensured corrective actions and CAPAs were implemented swiftly—raising confidence across leadership and regulatory teams.

Cross-Functional Collaboration

Validation doesn’t happen in a vacuum. He worked closely with IT, QA, and business units to create alignment, clarify responsibilities, and ensure shared ownership of compliance outcomes.

Long-Term Process Improvements

He didn’t just focus on immediate fixes. He took the initiative to revise and author SOPs, establish strategic validation approaches, and maintain thorough documentation systems—all of which contribute to UL’s long-term audit resilience and operational efficiency.

Data Privacy and Global Standards Compliance

With international operations, UL needed to ensure their processes also adhered to GDPR and other regional data protection laws. He ensured that data security standards were embedded into every aspect of validation and quality control.

Why UL Solutions Trusts PENNEP

UL Solutions recognized the difference almost immediately. It wasn’t just that the role was filled—it was that it was filled correctly. Our ability to understand the technical depth of the requirement, respond quickly, and present a qualified professional gave UL the confidence they needed.

Here’s why UL Solutions trusts PENNEP:

• Industry Knowledge: We understood the regulatory frameworks involved and didn’t need to be brought up to speed.

• Targeted Recruitment: We didn’t waste time sending multiple average candidates. We delivered the right one from the start.

• Responsiveness: UL had a critical need. We acted quickly and efficiently.

• Ongoing Support: Even after placement, we stayed in touch to ensure everything was going smoothly.

Conclusion – Compliance Success Starts with the Right People

At PENNEP, we believe staffing is about more than resumes and roles—it’s about understanding business problems and delivering tailored human solutions. UL Solutions was facing a compliance risk. We helped close that gap with precision and care by providing a professional who could lead with confidence.

His performance is proof that the right talent can change the outcome of a project—and even shift the future of an organization’s compliance strategy.

If your organization is facing a similar talent challenge—whether it’s for compliance, engineering, or highly regulated roles—PENNEP is here to help.

Let us do what we do best: connect you with professionals who will make a real difference.